*Best rates only available on our website!*
*Best rates only available on our website!*

Data Privacy

This website is operated by WOMBATS Holding GmbH. (hereinafter „WOMBATS Holding GmbH.“ or „we“ or „us“). The protection of your privacy and the lawful processing of your personal data is important to us. This naturally also applies to your visit to our website. As the data protection officer, we would like to make the processing transparent to you and inform you in the following data protection declaration about how your personal data is processed in connection with this website.

In this context, personal data is all information that relates to an identified or identifiable person and thus information that can be individually assigned to you. Examples include, but are not limited to, your name, address, telephone number, e-mail address or IP address.


1. Responsible Party

The responsible party for your personal data is

WOMBATS Holding GmbH.
Rechte Wienzeile 37/ Top EG3 | A-1040 Vienna
Tel.: +43 1 897 23 36
E-Mail: GDPR@wombats.eu


2. Messaging Us

If you contact us, the data you provide will be stored by us for six months for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.


3. General Information About The Processing Of Your Personal Data

When you use our website, we automatically collect data through the use of cookies.

If our website offers the possibility of entering personal data (e.g. name, address or e-mail address), this is done expressly on a voluntary basis. This data will not be passed on to third parties without your express consent and will only be used for the purposes stated in each case. Consent given to us can be revoked at any time and without giving reasons. There is no obligation to actually provide the data that we ask you to provide on our website.


4. General Information About Cookies

Our website uses cookies. This is a small file that can be stored on the visitor's terminal device when you visit our website. We use cookies to make our website more user- friendly.

Most of the cookies on this website are so-called session cookies. They are automatically deleted when you leave our website. Permanent cookies, on the other hand, remain stored on your terminal device until you delete them. These cookies enable us to recognize your browser on your next visit.

When you visit our website, only those cookies are set that are absolutely necessary for the functionality of the website. Otherwise, we process your personal data by setting cookies only after your express consent.

You can prevent the setting of cookies at any time by means of an appropriate setting of the browser used. Furthermore, cookies that have already been set can be deleted at any time via your browser. This is possible in all common browsers. However, we would like to point out that if you have deactivated the setting of cookies in your Internet browser or deleted cookies that have already been set, not all functions of our website may be fully usable.


By giving your express consent, you agree to the use of the following cookies or plugins::

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy


Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Cookie Subgroup Cookie Type Purpose Expiry
wombats-hostels.com cf_cookie First-party cookie Stores the user's cookie consent state for the current domain 1 year
wombats-hostels.com fe_typo_user First-party cookie Stores if user declined OnPageads Session
.api.mews.com __cf_bm  First-party cookie Used for communication with our Bookingengine  a few seconds
.apps.mews.com __cf_bm  First-party cookie Used for communication with our Bookingengine  a few seconds
api.mews.com __AntiforgeryToken First-party cookie Used for communication with our Bookingengine  Session


These cookies gather information such as how many users are using our site or which pages are popular to help us improve user experience. Switching off these cookies means we can’t gather information to improve the experience.

Cookie Subgroup Cookie Type Purpose Expiry
wombats-hostels.com  _ga ,_gid, _ga_xxxxxxx , _gat_UA-XXXXXX-X  First-party cookie Usage by Google for anonymous tracking few seconds, 1 day, few seconds, few seconds


5. Youtube & Notes On The Embedding Of Videos

We have embedded YouTube videos on our website, which are stored on YouTube and can be played directly from our website. To increase the protection of your data when visiting our website, the videos are integrated into the page by means of the so-called 2- click solution, i.e. no data about you as a user is transmitted to YouTube if you do not play the videos. Only when you play the videos and thus give your consent to the data transfer, YouTube cookies are stored on your computer and data is transferred to Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, as YouTube operator. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

For more information on the handling of user data, please refer to YouTube's privacy policy at: policies.google.com/privacy


6. Your Rights Regarding Your Personal Data

You have the right to obtain information about your personal data and to request the correction, deletion, restriction of processing and data transfer of your personal data provided. You may also, under certain circumstances, object to the processing of your personal data or revoke the consent previously given for the processing. You may address these requests to the contact details provided above, stating your request.

The protection and lawful processing of your personal data is an important concern for us. If you have any questions or concerns about the processing of your personal data, please
contact us using the contact details provided above. If you nevertheless believe that the processing of your personal data is unlawful, you can additionally contact the Austrian data protection authority.


7. Where And How Long Is Data Saved?

If you contact us, the data you provide will be stored by us for six months for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent. The data we store is stored by our hosting provider Hetzner Online GmbH for a period of 14 days. In addition, for security reasons, we use third-party providers for backups, where data is stored for up to five years.


8. Security Through SSL

Your orders and your personal data such as your name, address or credit card details are protected by modern security systems. The transmission of this data is encrypted and unreadable for outsiders using the Secure Socket Layer (SSL) from VeriSign, a security standard that is supported by all common internet browsers. You can recognize the security status by the suffix "s" in the first part of the address ( "https:" instead of "http:" ). WOMBATS Holding GmbH. takes all necessary precautions to protect your personal data. You can actively help us do this by never sharing your password and by choosing encrypted data transmission (SSL) whenever we offer it (for example, during the ordering process). If you share your computer with others, be sure to log out after each session. Together we achieve that your online shopping is really safe.


9. Changes To Our Privacy Policy

We reserve the right to adapt the information provided in this privacy policy to any changes in legislation or jurisdiction without prior notice. The current version published here is valid in each case.

Subscribe to our newsletter
Follow us on our social